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Employment

Administrative Call Centre Associate -
National Office (London, ON)

Posted On: Fri, 29 Nov. 2019
Pay Rate: As Agreed
Hours: Full Time
Reporting To: Call Centre Supervisor



WHO WE ARE
Teen Challenge Canada Inc. operates 12-month in-residence alcohol and drug addiction rehabilitation programs with centres located in Alberta, Atlantic Canada, Saskatchewan and Ontario. We offer help and hope to those struggling with alcoholism and/or addiction to other drugs through a proven faith-based program. Addicts, alcoholics, their family and friends, begin their restoration at Teen Challenge.

OUR VALUES
We Are Christian We believe that God is the catalyst for change for people with life-controlling drug and alcohol problems.
We Are Committed To The Addict We believe that a balance of love, accountability and training are required to prepare the individual for successful re-entry into society.
We Value People Our students, donors, staff, volunteers, churches, board members and advisory councils are appreciated and worthy of respect and honour
We Are Stewards We are committed to managing wisely all resources entrusted to us recognizing that we are ultimately accountable to God.

POSITION SUMMARY
The primary responsibility of the Administrative Assistant & Call Centre Associate is to perform administrative duties related to the call centre (tracking booking, inputting / updating online calendars and follow-up calls regarding booking details, etc) and contact churches as required. Duties include: entering and verifying data, monitoring the central inbox and meeting calendar, performing research, coordinating schedules and providing customer service to churches, pastors, and individual donors.

For Qualifications and a detailed Job Description of this position, please Click Here


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